Concierge

A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.

**What will I be doing?**

A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

+ Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
+ Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
+ Process and deliver messages for Guests
+ Deliver and safely storage Guest luggage
+ Stay current with all hotel services as well as daily VIP requests and special ev...