Concierge Manager Position

Concierge Manager | Remote | Luxury Travel Leadership
About Ascend
Ascend helps founders, investors, and executives book international business and first-class flights at unbeatable rates- often 30-80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premium travel seamless.
We've grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and 5x'd our revenue year-over-year. We're at $22M+ ARR and growing fast. Our mission is to democratize premium travel and make first class accessible to those shaping the world.
Our clients- founders, investors, and executives from venture capital, family offices, private equity, and beyond- expect exceptional service delivered with speed, accuracy, and sophistication.
The Role
We're looking for an experienced luxury service leader who wants to build world-class operations and scale their impact in a fast-growing company.
You'll own shift-level operatio...