Concierge

ESR Real Estate Services Management (previously known as APM Property Management) is part of the ESR Group (the Group). The Group is APAC's largest real asset manager powered by the New Economy and the third largest listed real estate investment manager globally.

With US$140 billion in gross assets under management (AUM), the Group's fully integrated development and investment management platform extends across key APAC markets, including China, Japan, South Korea, Australia, Singapore, India, New Zealand and Southeast Asia, representing over 95% of GDP in APAC, and also includes an expanding presence in Europe and the U.S.

Job Responsibilities:

• Manage the reception and information counter at the Building or Centre Management Office.
• Answer telephone calls and respond to enquiries regarding the building, tenants, facilities, and activities.
• Handle and escalate tenants' or visitors' complaints professionally.
• Provide ac...