Concierge SPA

A Concierge SPA serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the SPA services.
**What will I be doing?**
A Concierge SPA, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the spa services. A Concierge SPA is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
+ Serve as a key point of contact for Clients and efficiently respond to Clients enquiries
+ Provide information, advice and booking services for a wide variety of Clients enquiries
+ Upselling SPA product and services
+ Recommending SPA treatments
+ Stay current with all hotel and SPA services as well as daily VIP requests and special events
+ Ensure orderliness and safety guidelines around the lobby and front door SPA areas
+ Provide support to Management as requ...