Concierge-Spa

**Job Number** ********
**Job Category** Spa
**Location** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?
** N
**Relocation?
** N
**Position Type** Non-Management
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Schedule services for individuals and large groups using spa/salon reservations software system.
Call guests to confirm scheduled services.
Answer questions about available services.
Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager.
Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
Promote and sell spa/salon services.
Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep ban...