Concierge Supervisor

Marriott International

Full time Japan, Tokyo Baggage Porters, Bellhops, and Concierges

Posted:

June 09, 2026

Location:

Japan, Tokyo, Japan

Job Description

Concierge Supervisor

Job Responsibility
Respond to guest requests for special arrangements or services (., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. 
Respond to special requests from guests with unique needs and follow up to ensure satisfaction. 
Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. 
Contact appropriate individual or department (., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. 
Review shift logs/daily memo books and document pertinent information in logbooks. 
Ensure that any outstanding requests from the previous day receive priority and are resolved. 
Monitor club lounge for seating availability, service, safety, and well-being of guests.
Serve as a departmental role model or...
                

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Job Overview

Job Type: Full time

Location: Japan, Japan

Posted: June 09, 2026

Deadline: July 19, 2026