Concierge (Temporary)

At The St. Regis Rome we are looking for a Concierge (Temporary).

Reporting to the Front Office Manager and coordinated by the Head Concierge, the Concierge responds to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Review shift logs/daily memo books and document pertinent information in logbooks.

Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist indi...