Confidential Debt Collections Specialist

Confidential Debt Collections SpecialistOverview:Provide operational and administrative support for Debt Collection activities across North American countries under the Shared Service Center directive.Responsible for performing daily Claims & Debt Collection operations for North America.Key ResponsibilitiesPerformance- Ensure timely and accurate completion of assigned tasks in alignment with service standards.
- Manage sensitive cases and provide consistent client support.
- Handle specialized activities related to debt collection and compliance.
- Monitor workload and maintain accurate records of activities.
- Escalate critical issues promptly to leadership.
- Build and maintain positive relationships with internal teams and external stakeholders.
- Participate in governance and operational meetings as required.
- Contribute insights to support informed decision-making.
- Complete all required training and compliance activities on schedule.Continuous...