Job Description
CONNECT ASSISTANT - FREELANCE
(for VAT Number holders only)
JOB DESCRIPTION
We are looking for a person with good communication and problem-solving skills who can help us ensure the quality of the teaching service, providing support on simple technical problems, managing teacher replacements and monitoring the quality of teaching
KEY TASKS
The key tasks for the Connect Assistant role include:
Communications and bookings for MySmart company students
Emailing schools about outstanding activities for Revisions and Checkpoints
responding via messages to emergency requests for technical help, and the ability to react quickly to issues, in order to promptly resolve them in real time
finding cover teachers to cover lessons, from amongst the MyES Connect teaching team
conducting quality checks, to ensure aspects such as teacher punctuality, quality of follow ups, such as teacher feedback to students, and other areas of qu...
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