Connect Hearing Customer Care Agent

Become a part of Connect Hearing as a Customer Care Agent on a 6-month contract in Oakville, ON. This position emphasizes excellent customer service and support for hearing care professionals in the clinic.
In this role, you'll be managing client accounts, organizing appointments, and ensuring exceptional service delivery. You'll also collaborate with insurance providers to facilitate billing and assist with minor repairs and cleanings of hearing devices. Strong communication skills and a proactive approach will be vital for your success in this role.
Key Responsibilities:
• Offer customer service through multiple channels
• Schedule and manage appointments for clients
• Establish and maintain client accounts effectively
• Work with insurance companies for billing operations
• Support device cleanings and minor repairs as needed
Requirements:
• Strong customer service and communication skills
• Familiarity or willingness to handle accounts receivable
• ...