Consultant

We are seeking a Consultant to provide support for applications.

• Provide L2 production support for CashManagement and International Payment applications
• Investigate, troubleshoot, and resolveproduction incidents within SLA timelines.
• Perform root cause analysis and drive permanent fixes through problem management processes.
• Coordinate with regional and global teams for issue resolution and releases.
• Support application releases, change management, disaster recovery, and business continuity activities and ITSecurity activities e.g. health checks after security patches..
• Monitor application health, perform preventive maintenance, and implement proactive measures to improve system stability.
• Maintain operational documentation, contribute to knowledge sharing, and drive continuous improvement initiatives.

• Must have Bachelor...