Consulting Director

Job Description

The Customer Success Team Lead role is a senior leadership position responsible for driving client value realisation, retention, and growth through advanced quantitative analytics and customer success leadership across different client sectors in Singapore, while contributing to Customer Success strategy and capability development across APAC.

This role serves as a trusted senior adviser to complex, high‑value clients, translating data, measurement frameworks, and analytical insight into clear business outcomes—informing brand strategy, portfolio optimisation, pricing, performance measurement, and go‑to‑market decisions.

The role balances executive client advisory, Customer Success practice leadership, and commercial accountability, ensuring NIQ’s quantitative solutions consistently deliver measurable impact and long‑term client partnerships.

Key Responsibilities

Senior Client Advisory & Strategic Customer Success...