consulting manager employee benefits

Key Responsibilities

Operations and Regional Management

• Compile and submit monthly operations reports to senior management
• Review advisor reports, meeting notes, presentations, and project deliverables
• Manage regional capacity, staff leave, travel arrangements, and travel claims approvals
• Attend strategic client and provider meetings and influence outcomes
• Compile strategic reports, presentations, project plans, and client communications
• Provide technical consulting support and resolve escalated service complaints and disputes
• Manage and supervise Regional Advisors, including workflow planning, compliance oversight, and portfolio of evidence updates
• Conduct weekly, monthly, and quarterly performance reviews
• Identify training and development needs and manage performance improvement processes

Client Relationship Management

• Develop and maintain strong relations...