Consultor de Servicios de Integracion II

GIC Global Integration Service Consultant

Provide service/ support to customers using HCM integration with client's HR system of record on global/regional platform
GUIDING PRINCIPLES

• Responsible for client system maintenance on global/regional level = make configuration system changes on behalf of all countries within his/her regions of responsibility
• Expected to co-ordinate internal technical communication across the regions with local application support teams
• Responsible to support also other activities related to client service such as user training delivery, additional after go-live system configuration activities etc.
• Closely co-operate with Global Integration Architect (GIA) on global alignment
• Take responsibility for testing co-ordination within the regions
• Support the GIA in case of any issue/CCR (Customer Change Request) estimates and regional/global implementation activities
• Respo...