Consultor De Soporte Prime Senior (Ciudad Juárez)

Consultor de Soporte Prime Senior
Are you passionate about the chance to bring your experience to a world‐class company that is market‐leading for both content and technology?
If so, we are looking for you!
About the Role
In this opportunity as a Consultor de Soporte Prime Senior, you will be responsible to:
Strong customer service skills.
Ability to understand, synthesize, and communicate/transmit knowledge both verbally and in writing.
Proactive and effective attitude in problem‐solving.
Willingness to work autonomously.
Performing queries in Open SQL.
Developing scripts in SQL Server.
BPM process design.
Custom report design.
Functional specification of system issues.
Providing customers with corrective instructions.
Assisting clients with patch releases.
Advanced oral and written English proficiency.
Analysis and definition of project specifications and requirements.
Advanced proficiency in Word, Excel, Powe...