Contact Center - Consulting Solutions Engineer (Tokyo Based)

Zoom
Full time Japan, Tokyo Business Operations Specialists
Posted:
February 25, 2026
Location:
Japan, Tokyo, Japan

Job Description

What you can expectYou will demonstrate CX Presales and Solution Consulting in the region, supporting the Japan CX Sales Specialist and field teams. You will act as a trusted advisor, providing technical presentations, demonstrations, and roadmap support to customers and partners. The ideal candidate should be self-motivated, adaptable to new CX platform releases, and collaborate with the Product and CX regional team for business growth. It is essential to develop meaningful relationships with Japan Sales Leadership and field sales teams. You will report to Head of ZCX Solutions Engineering for APAC.About the TeamThe ZCX team is a passionate, high-performing group driving Zoom’s next growth chapter. We combine deep CX industry knowledge with a partner-first mindset to help organizations of all sizes transform their customer engagement.Zoom is looking to grow its Contact Center Solution Engineering team in Tokyo, Japan. The role entails customer interaction, Contact Center...

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Job Overview

Job Type: Full time
Location: Japan, Japan
Posted: February 25, 2026
Deadline: April 06, 2026