Contact Center Manager

Pacifica Continental

Full-time Buenos Aires, Buenos Aires Operations Specialties Managers

Posted:

June 09, 2026

Location:

Buenos Aires, Buenos Aires, Argentina

Job Description

At Pacifica Continental, we are currently working with a leading global electronics company in search of a Contact Center Manager to join their team!

Position Title: Contact Center Manager Division: Contact Center Operation Team/Group: Customer Satisfaction Role Objective ● Responsible for SEASA’s Contact Center operation through all the channels: call center, chat, Samsung.com, etc.
● Maximize customer satisfaction by collecting, analyzing and resolving customer requirements through call center operation.
● Provide efficient solutions to customers by developing and operating online contents.

Also responsible for all the customer´s VOC and claims.
● Focus on providing the best solution for the customer and the company, analyzing cost for the company and offering to the customer.

Minimum Requirements ● Academic Background: Graduated student from the careers of Administration, Psychology Ind...
                

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Job Overview

Job Type: Full-time

Location: Buenos Aires, Argentina

Posted: June 09, 2026

Deadline: July 19, 2026