Contact Center Manager - Premium

Etihad Airways

Full-time Cairo, Cairo Governorate Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Posted:

February 18, 2026

Location:

Cairo, Cairo Governorate, Egypt

Job Description

 
Synopsis
The Contact Center Performance Manager for the Dedicated Premium Team will oversee a specialized team focused on providing exceptional service to our highest-value guests. This role ensures that both in-house and outsourced team members deliver outstanding service, maintain high levels of guest satisfaction, and uphold our brand standards.

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Apply NowSave for LaterJob Overview
                    Job Type:
                    Full-time
                
                    Location:
                    Cairo, Egypt
                
                    Posted:
                    February 18, 2026
                
                    Deadline:
                    March 30, 2026