Contact Center Manager (with Italian)

Contact Center Manager (with Italian)
Are you a people-focused leader who thrives in fast-paced, service-driven environments?

Do you enjoy building high-performing teams and improving customer experience at scale?

Join us as a Contact Centre Manager in Kraków with a hybrid working model and help shape how we deliver best-in-class employee support!
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
In this role, you’ll lead a team of around 15 Contact Centre Representatives, ensuring smooth daily operations and a consistently high level of employee support.
On a day-to-day basis, you will:

+ Oversee the daily running of the Employee Contact Cent...