Contact Center Team Lead — Impact & Coaching

TDCX Group in Singapore is looking for a dedicated team leader to manage daily team performance and ensure service quality. You will oversee workloads, provide coaching, and implement process improvements to enhance team productivity.

Applicants should possess a Diploma or higher, with at least 2 years of experience or be a fresh graduate. Strong communication skills in English and the ability to adapt to various systems are crucial for this role. Join our innovative environment at TDCX Group!