Contact Center Transformation Leader

A leading global professional services firm in the Philippines seeks a Customer Platform Manager to analyze customer requests and manage Contact Center solutions, especially with Genesys technology. This role requires over 10 years of customer service experience and strong leadership skills in managing engagements and proposals. Candidates must demonstrate analytical skills, innovative thinking, and the ability to optimize customer operations. Join us to work on transformative projects using the latest technologies to enhance client service strategies.
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