Contact Centre Consultant

Contract period: 1 year
Office location: CIMB Hub, No.26, Jalan Sultan Ismail, 50450, Kuala Lumpur.
Candidate is required to work on 24-hour-rotation shift.
Walk-in Interview Details:
Date :
6 January 2026 (Tuesday)
8 January 2026 (Thursday)
13 January 2026 (Tuesday)
15 January 2026 (Thursday)
20 January 2026 (Tuesday)
22 January 2026 (Thursday)
27 January 2026 (Tuesday)
29 January 2026 (Thursday)
Time : 10.00 am to 3.30 pm (*break time : 1pm - 2pm)
Venue : CIMB Hub @ Kenanga International Building, Level 14, No.26, Jalan Sultan Ismail, 50450, Kuala Lumpur.
Kindly bring along your latest resume and educational certificates (SPM, Diploma, Degree, etc).
See you there

Key Responsibilities
Handle and resolve incoming calls (including product enquiries, service request, feedback & complaints) as per contact centre standard operating procedures and CIMB guidelines.
Perform the required verification prior to proceeding with updatin...