Contact Centre - Manager, Operational Business Process

Pay Range: $85,000 - $115,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

With a career at The Home Depot, you can be yourself and also be part of something bigger.

The incumbent will have responsibility for managing, monitoring and reporting out third party support vendors as assigned. They will be responsible for Contact Centre operational processes, supporting cross functional projects, partnering with internal and external clients, and identifying new processes that bring value to the company.

Key Responsibilities Operations