Contact Centre Officer

Call Centre Officer (Medical)
Adelaide City Fringe location
Full time hours (Monday to Friday) (occasional weekend work (penalty rates) once a month once up and running)

In-Office role 
This is a fantastic corporate office environment and will suit someone who thrives on learning new information, booking appointments and being part of a supportive and fun team. 

This contact centre role will involve :

• Working in a high volume call centre environment where extensive training will be invested in you
• A four-week training program to set you up for success.
• Managing clinic bookings like a scheduling superhero
• Dealing with multiple CRM systems and navigating through tabs
• Handling appointment requests like a pro — fast, accurate, and always helpful
• Responding to urgent requests with calm, care, and confidence
• Linking up with other offices to make sure nobody gets ...