Contact Centre Test Assurance Specialist

Experis

Contract London, England Business Operations Specialists

Posted:

June 02, 2026

Location:

London, England, United Kingdom

Job Description

                    Location: London Job Type: Contract Industry: Digital Workspace Job reference: BBBH440882_1780908073 Posted: about 2 hours ago Role Title: Contact Centre Test Assurance Specialist
 Rate: £332
 Location: London or Horsham
3 days on site


Key Responsibilities
Lead the QA workstream for the Contact Centre Transformation programme.
Define and oversee end-to-end testing coverage, ensuring all critical areas are addressed, including: Regression testingNetwork configuration validationBackup and recoveryCall recording functionalityIntegration with upstream/downstream systemsRollback and contingency scenarios
Review, challenge, and validate vendor testing strategies and plans.
Provide independent QA assurance to client QA leadership on: Testing completeness and qualityKey risks and gapsMitigations and readiness for release
Collaborate closely with vendors (including Wipro) and internal stakehol...
                

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Job Overview

Job Type: Contract

Location: London, United Kingdom

Posted: June 02, 2026

Deadline: July 12, 2026