Contact Officer

The Busy Group
Full time Southport, Queensland Information and Record Clerks
Posted:
February 21, 2026
Location:
Southport, Queensland, Australia

Job Description

About the Role…

You will work as part of an extended service team, ensuring regular contacts are completed with Employers and their Australian Apprentices to ensure the successful completion of apprenticeships. You'll make outbound telephone contact calls to provide situational advice in line with contractual requirements and record these contacts in a database. You will connect employers and apprentices with the appropriate services to meet their needs and provide advice to apprentices on future opportunities through career tools and assessments. Additionally, you will promote the benefits of continuing to employ Australian Apprentices to employers and refer new business opportunities to the Apprenticeship Field Officers.

This role is full time fixed term until 30 June 2026 with possibility of extension based in our Southport office.

What does an everyday look like?

  • Organise and conduct scheduled contacts, and...

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Job Overview

Job Type: Full time
Location: Southport, Australia
Posted: February 21, 2026
Deadline: April 02, 2026