Content Designer

Content Designer (1-Year Contract)

We are looking for an experienced Content Designer to join our product teams on a 1-year contract. You will play a key role in crafting clear, human-centred product content that supports authentication, consent, and recovery journeys across mobile and web platforms.

This role sits at the intersection of design, policy, and technology — shaping trusted digital experiences used by millions.

What You'll Do

• Craft clear, human microcopy across app and web journeys (e.g. authentication, consent, account recovery)
• Translate complex security and policy requirements into simple, everyday language
• Design system messaging including error states, security prompts, notifications and alerts
• Improve knowledge base articles and align support content with in-product messaging
• Partner closely with Product Designers, Product Managers, Engineers and Customer Support teams
• Contribute ...