Content Moderation - Medellin

Overview

Join to apply for the Content Moderation - Medellin role at TaskUs .

We are looking for a #RidiculouslyGood Teammate! The role involves handling inbound and/or outbound calls and providing accurate and timely responses via email and live chat to manage and resolve customer inquiries, aiming for high customer satisfaction in line with the client’s quality guidelines.

Responsibilities

• Receive inbound and/or place outbound calls; respond to inquiries via email and live chat; manage and resolve customer complaints
• Ensure all interactions meet Quality Guidelines and strive for excellent Customer Satisfaction and Experience
• Operate as the backbone of the team, contributing effectively to a Ridiculously Good company culture
• Participate in training as part of continuous self-improvement

Qualifications

• An Incredible Human: strong problem-solving and critical thinking with a ...