content moderator

About the role

CPI Management Services is seeking a talented Content Moderator for a full-time role based in Quezon City, Metro Manila. As a Content Moderator, you will play a crucial role in ensuring the quality and appropriateness of user-generated content across our digital platforms. This is a non-voice position that will involve reviewing a variety of content types and making determinations in line with our community guidelines.

What you'll be doing

• Reviewing user-generated content such as photos, videos, text posts, and comments to identify potential violations of our community guidelines
• Assessing content according to defined policies and making decisions on appropriate actions, including removal, escalation, or account suspension
• Providing detailed and accurate feedback on content decisions to support ongoing policy refinement and process improvement
• Collaborating with cross-functional teams to address complex or novel con...