Content Moderator

About the role

Cebu New Wave Recruitment Inc. is seeking a talented and dedicated Content Moderator (Non Voice) to join our team at our Bridgetowne Site in Santolan Pasig City Metro Manila. As a Content Moderator, you will play a crucial role in ensuring the quality and safety of our online platforms by reviewing and moderating user-generated content. This full-time position offers the chance to work for a leading company in the call centre and customer service industry.

What you'll be doing

1. Review and moderate a variety of online content, including text, images, and videos, to ensure compliance with company policies and community guidelines
2. Identify and escalate any potentially harmful or inappropriate content to the appropriate teams
3. Provide detailed feedback and recommendations to improve the content moderation process
4. Collaborate with cross-functional teams to develop and refine content moderation strategies
5. Stay up...