Continuous Improvement and Transformation Director

Join Manulife as the Director of Continuous Improvement and Transformation Delivery. This role focuses on leading improvement initiatives and low-code solutions in a hybrid environment.
You will drive the Continuous Improvement agenda across Group Benefits Operations and oversee key transformation projects while collaborating with cross-functional teams. Utilizing tools like Microsoft Power Platforms, you will ensure that projects are both impactful and sustainable. Your leadership will empower teams to achieve high performance and deliver measurable results consistently.
Key Responsibilities:
• Mature the Continuous Improvement capability across all operations
• Ensure application of Lean, Six Sigma, and problem-solving methodologies
• Act as an escalation point for operational challenges
• Lead CI portfolio management and initiative prioritization
• Oversee low-code solution delivery effectively
Requirements:
• Experience in Insurance or Financial Services ...