Continuous Improvement Lead

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Primary Details

Time Type: Full time
Worker Type: Employee

Purpose

The purpose of this role is to lead the standardisation and enhancement of process improvement initiatives within global and divisional People delivery and project teams. Leveraging expertise in process management and analytical skills, the role will drive measurable enhancements in the efficiency, effectiveness, and overall experience of People services.

Responsibilities

• Define and embed a standardised process management and continuous improvement framework.
• Lead the adoption of a recognised methodology for process improvement and understanding of the customer journey.
• Lead adoption of technology that supports improved process visibility, collaboration, knowledge, governance, intelligence, and automation.
• Assist in the development of...