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Continuous Improvement Lead
QBE Insurance Group
Full-time
, , Philippines, , , Philippines
Management & Operations
Posted:
February 28, 2026
Location:
, , Philippines, , , Philippines, Philippines
Job Description
# # **Primary Details**Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to lead the standardisation and enhancement of process improvement initiatives within global and divisional People delivery and project teams. By leveraging expertise in process management and analytical skills, the role aims to drive measurable enhancements in the efficiency, effectiveness, and overall experience of People services.**Responsibilities:*** Defines and embeds a standardised process management and continuous improvement framework.* Leads the adoption of a recognised methodology for process improvement and understanding of the customer journey.* Leads adoption of technology that supports improved process visibility, collaboration, knowledge, governance, intelligence, and automation.* Assist in the development of project documentation in alignment with company policies.* Analyse workflow to create process maps and isolate areas of improvement.* Develop continuous improvement KPIs.* E...
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Job Type:
Full-time
Location:
, , Philippines, Philippines
Posted:
February 28, 2026
Deadline:
April 09, 2026