Continuous Improvement Lead

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The purpose of this role is to supervise Continuous Improvement Analysts and Business Intelligence Analysts, providing guidance and coaching while driving the team towards exceeding their performance goals. The role also involves project management as well leading small scale process improvement projects

Job title:

Continuous Improvement Lead

Job Description:

Process Improvement

o   Understands BPO concept, strategy, goals and objectives from key performance indicators to operational m...