Continuous Improvement Manager

• Ensures that the Operations Team meets standards for monitoring in an objective fashion all customer contact points. (Web, voice, e-mail, white mail)
• Capability to train and conduct workshops in Six Sigma, Kaizens, Lean training etc.
• Handles and resolves resistance of the team to change as it involves conflicting views and opinions
• Develops and trains team members through coaching, providing work advice and motivation.
• Handles and resolves inconsistency of the team to change as it involves conflicting views and opinions.
• Conducts meetings; Expands knowledge through seminars and keeping abreast of current quality issues.

Job Types: Full-time, Permanent

Pay: Php80, Php100,000.00 per month

Ability to commute/relocate:

• Pasig: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Business Excellence: 5 years (Required)

Work Locat...