Contract Administration Specialist Role

Join DLL as a Contract Administration Specialist, where you'll play a vital role in a high-paced environment serving internal and external customers. Work remotely and in-office as you streamline documentation processes.
As part of a tight-knit team of 30, you'll ensure all email inquiries are promptly managed. You will efficiently log requests for funding and documentation while facilitating collaboration between various departments. Additionally, you'll focus on meeting KPIs and maintaining strong sales support relationships.
Key Responsibilities:
• Manage email queues and request handling
• Utilize systems for logging and tracking documentation
• Support file preparation for imaging tasks
• Escalate issues if SLAs are not met
• Coordinate with team members for optimal workload
Requirements:
• Ability to thrive in remote and office settings
• Proven customer service experience
• Strong organizational and communication skills
• Skilled in data entry...