Contract Manager

The Role

Contract Manager
National Contract

We are seeking an experienced Contract Manager to lead multi-site soft services operations across a diverse portfolio. This role is responsible for delivering high-quality services, maintaining strong client relationships, and driving commercial performance across contracts.

You will act as the primary client interface, ensuring service excellence, contractual compliance, and continuous improvement while managing operational teams across multiple locations.

Key Responsibilities

• Oversee day-to-day delivery of soft services contracts across multiple sites
• Build and maintain strong, trusted relationships with clients and key stakeholders
• Take full commercial ownership of contracts, including P&L responsibility, budgeting, forecasting, and cost control
• Identify and deliver commercial opportunities, efficiencies, and service enhancements