Contractor

About the role

Ensure customer satisfaction through the accurate and timely processing of orders, fielding of customer inquiries, and professional communication over phone and email. Collaborate with managers, plant supervisors, and other employees to process orders, determine shipping lead times, and find answers to customer inquiries

Perform all duties in accordance with our mission to provide the finest quality innovative mounting solutions, ensure consumer satisfaction by providing superior customer service. Employees are expected to demonstrate consistent attendance, a high level of safety, quality consciousness, an attitude of continuous improvement, attention to the cleanliness of the shop and buildings and the ability to work as a team in your department and company-wide.


What you will be doing


+ Process accurate customer orders received by telephone, fax, web and email into ERP system

+ Answer inbound calls and customer i...