Control Room Operator- Whatsapp

Main Purpose Of Job
The ideal candidate will be responsible for managing and responding to customer inquiries and requests through the Whatsapp platform. This role requires strong communication skills, attention to detail, and the ability to think quickly.
Qualification & Experience
Grade 12 (Matric)
Grade C PSIRA Registered
Comes from security industry
Responsibilities And Duties
Administration
Monitor and action emergency and non-emergency signals
Phoning of the Premises/ Clients/ Key holders
Recording all relevant information into the activations by means of computer
Record and report all incidents and accidents to the senior on duty
Ensure all relevant administrative work and handled signals are completed
Monitoring and action of vehicle violations
Updating of timesheets
COMPUTERS AND EQUIPMENT MANAGEMENT
Report any faults to the appropriate authority on duty
Not abuse the use of company telephones for private telephone calls
E...