Controller Plumbing Company

Join Our Dynamic Team at Ganga Plumbers
We're a fast-paced, emergency-driven plumbing company operating 24/7 to serve our community. We're looking for a seasoned Control Room Controller who thrives under pressure and understands the urgency of emergency response environments.

Key Responsibilities:

• Monitor and manage all incoming emergency and routine service requests via phone, radio, or digital platforms.
• Dispatch plumbing teams efficiently, ensuring rapid response to high-priority jobs.
• Track and record job status updates and technician availability in real time.
• Maintain control room operations and ensure clear, accurate communication across all shifts.
• Liaise with clients, field teams, and management to coordinate effective service delivery.
• Identify and escalate critical issues to supervisors and ensure proper handovers between shifts.

Minimum Requirements:

• 5+ years' experience in a con...