Conversation Designer

• Opportunity to do your best work on an international stage setting the voice and tone of Qantas’ virtual assistants
• Flexible ways of working – hybrid model with 3 days onsite
• Full-time fixed-term position until June 2027, based at our new Product and Innovation Centre in Adelaide   

Join Qantas in our brand-new Product and Innovation Centre located in Adelaide to help meet evolving consumer needs by enabling agile teams to deliver faster, more adaptive solutions that prioritise customer value, continuous feedback, and innovation at every stage of the product lifecycle.

In this Conversation Designer role, your focus will be on the customer-facing content of our new virtual assistants. The importance of persona, voice and tone should be self-evident to you, and you will use this knowledge to advance the way we craft the best conversational content possible for our customers, cons...