Conversational AI Delivery Engineer

**We are the people who give possibilities purpose**

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.


**Job Description**

**Key Responsibilities:**

+ Develop and maintain Conversational AI solutions, ensuring stability and adherence to defined standards.
+ Apply NLU tuning (e.g., utterances, intents, entities) to improve bot performance and user experience.
+ Contribute to the design and maintenance of Conversational flows, integrations, system diagrams, and technical documentation.
+ Support the identification and documentation of business requirements in collaboration with Business Analysts...