Conversational AI Large Model Researcher-Global E-commerce

Join to apply for the Conversational AI Large Model Researcher-Global E-commerce role at TikTok .

Responsibilities

Team Introduction: Dedicated to building an industry-leading large-model dialogue system, the team serves hundreds of millions of daily active users, with application scenarios covering the entire Douyin e-commerce ecosystem.

Research Objectives : Develop an LLM-based customer service chatbot for TikTok and Douyin E-commerce, enabling intelligent customer service interactions.

Necessity : LLM's strong conversational and reasoning abilities make it especially suitable for intelligent customer service, capable of potentially reaching the service standards of excellent human representatives.

Research Content : Design a multi-agent framework based on LLM, integrating planning-agent, reply-agent, and tool-agent. Each agent will specialize in different functions, working collaboratively to manag...