Conversational AI Solution Specialist

As a dedicated Conversational AI Solution Specialist, you will oversee the efficient operation and performance improvement of Conversational AI (CAI) solutions in our Latin America region made up of Brazil and Columbia. You’ll support the deployment of new solutions, addressing technical issues, managing risks, and offering first-line support for incidents and bug resolution.

Join a new Solutions team bringing Conversational AI to Latin America — partnering with global experts to launch chatbots, voice bots, and Agentic AI across multiple regions. Step into a fast-moving, innovative space and help shape the future of AI with an industry leader. Come join us, reporting to the CAI Regional Lead Americas, and make a meaningful impact in the world of Conversational AI solutions!

This is position offers a 2-day per week in office hybrid work schedule from our office located at