COO Operations Manager

Reporting to the GCIO Operations Director, IWPB Technology, the GCIO Operations Manager Americas Technology will be responsible for the design, implementation, and management of efficient global operational processes for all COO related activities for the CIO service line/s, including Workforce Management, Financial Management, Portfolio & Accountability, Governance, and 3rd Party management. They will work closely with their GCIO IWPB COO team, leveraging the relevant pillar teams to provide a best in class, cohesive, and consistent service offering across GCIO, as well as working closely with partners in the People Function, Procurement, Finance, Risk, Compliance and Group Transformation.

• Workforce Strategy & Management –
  • Define and maintain a rolling 3 year Service line workforce plan in line with UK Technology Financial Plan and aligned to the wider GCIO & Group ...