Job Description
Date Posted:
Country:
PhilippinesLocation:
PH-BTG-TANAUAN CITY-BQ4 ~ First Philippine Industrial Park ~ BLDG Q4Position Role Type:
OnsiteWhat You Will Do
* Partner with global collections team to ensure accurate, timely documentation of customer payment status
• Document customer feedback from returned statement of accounts and customer portals in various ERP systems, including SAP
• Track customer feedback to enable follow-up with non-responsive customers
• Ensure contact information for customers is up-to-date to enable automated delivery of customer statements
• Provide invoice copies and other documentation to customers as requested
• Update status of invoices to reflect resolved issues and broken payment promises
• Monitor accounts receivable aging reports for assigned customers in Getpaid and contact customers to follow up on over...
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