Coord-Groups

**Additional Information**

**Job Number** 26016434

**Job Category** Reservations

**Location** Protea Hotel Durban Umhlanga, Protea Mall, Corner Lighthouse and Chartwell Drive, Durban, South Africa, South Africa, 4320
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**Schedule** Full Time

**Located Remotely?** N

**Position Type** Non-Management



**POSITION SUMMARY**



Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services a...