Coordinator Customer, Commercial Office

Brambles

Temps plein Cologne, North Rhine-Westphalia Information and Record Clerks

Posted:

February 24, 2026

Location:

Cologne, North Rhine-Westphalia, Germany

Job Description

Description
Key Responsibilities May Include:
Professionally manage and resolve customer inquiries, complaints, and requests, ensuring timely and effective communication while adhering to service level agreements (SLAs).
Facilitate smooth customer onboarding processes, ensuring accurate setup of customer accounts, and delivering system training where needed to support customer success.
Collaborate cross-functionally with teams such as Sales, Finance, and Operations to ensure a seamless customer experience, from order processing to issue resolution.
Maintain accurate and up-to-date customer information and service requests in relevant systems, ensuring data integrity and supporting performance tracking and reporting.
Conduct regular reviews of customer accounts to assess performance, identify improvement opportunities, and provide actionable insights to enhance customer satisfaction.
Support continuous improve...
                

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Job Overview

Job Type: Temps plein

Location: Cologne, Germany

Posted: February 24, 2026

Deadline: April 05, 2026