Coordinator Customer Solutions - US

Join CPKC, North America’s first transnational railroad connecting U.S. Canada and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career, you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.
PURPOSE OF THE POSITION:

As the Coordinator Customer Solutions, you will deliver world-class service and results to our customers by providing quality and timely responses to customer calls and emails. You will be responsible for supporting the day-to-day execution of customer service for Carload, Intermodal, and E‑Business customers; this includes quarterbacking the resolution of customer issues, monitoring customer shipments as required and managing customer expectations...