Coordinator, Home Delivered Meals

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under the general supervision of the Director, the Coordinator is responsible for maintaining contact with Home Delivered Meals (HDML) clients and the delivery teams to ensure meals are delivered and service is coordinated with case management and case coordination staff. Specific duties and responsibilities include:


+ Answer incoming calls from clients and delivery staff and document calls on the funding source database

+ Develop and maintain home-delivered meal route sheets

+ Report and coordinate with Case Management staff regarding daily delivery and coordination of client services

+ Maintain client files, including documenting any client contact, case coordination, service changes, or contact with case management regarding client status, change in service, or client concerns;

+ Verify route app data uploaded to the funding source database, responsible for entering data from the r...